Shipping policy

We are proud to serve our grooming community with quality and care. Please review our shipping terms below before placing your order.

Processing Time

All orders are processed within 2–4 business days after your order is confirmed. Orders are not shipped or delivered on weekends or holidays.

During high-volume seasons (Father’s Day, holidays, product launches), processing time may be slightly extended. You’ll receive a confirmation email once your order has shipped.

Shipping Time

Our fulfillment partners ship from multiple U.S. locations. Most standard shipments arrive within 5–10 business days after processing, depending on your location.

We currently ship only within the United States.

Shipping Rates

Shipping rates are calculated at checkout based on your location and selected delivery speed.

Tracking Your Order

Once your order ships, you'll receive a tracking number by email. Please allow up to 48 hours for the tracking info to update.

If you haven’t received your tracking email within 5 business days of ordering, contact us at:
📧 support@manetainbarberstudio.com

Shipping Delays

We are not responsible for delays caused by carriers, weather, or other factors beyond our control. Once a package leaves our fulfillment center, it is in the hands of the shipping provider.

Lost or Stolen Packages

MTBS Beard Club is not liable for lost or stolen packages marked “delivered” by the carrier. Please contact the shipping provider first to open a claim.

If your issue is not resolved, reach out to us — we’ll do our best to support you.

Wrong Address Disclaimer

Please double-check your shipping address before confirming your order. We are not responsible for failed deliveries due to incorrect or incomplete addresses.

Questions?

Email us any time:
📧 support@manetainbarberstudio.com
We’ll respond within 2 business days.

Thank you for trusting MTBS Beard Club. We’re honored to be a part of your grooming ritual.